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| Top web sites in Associations |
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| mysteryshop.org |
| Trade association of mystery shopping providers and resource for shopper applicants. |
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| www.customercare.com |
| CCI is an international organization serving customer care professionals. We focus on customer care issues found in the customer service, consumer affairs, telemarketing and help desk professions. |
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| www.asponline.com |
| A national (U.S.) organization dedicated to the advancement of the software support profession. Members can join local chapters to share ideas, insights, and experiences with their colleagues. |
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| www.serviceinnovation.org |
| A non-profit alliance of customer service organizations that are working together to solve industry-wide challenges. Events, current members, mission, programs, press, articles and membership details. |
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| www.icsa.on.ca |
| Membership details, activities, newsletter, career opportunities, and contact information. |
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| www.csbenchmarking.com |
| Association of companies that conducts benchmarking studies to identify the best practices surrounding customer service issues that improve the overall operations of the members. |
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| www.cpacan.com |
| Canadian association for call centre managers, supervisors, and other operational staff. Meets monthly in Toronto and Mississauga. |
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| www.csmassociation.org |
| An association for customer satisfaction management professionals to help in identifying practices that improve customer satisfaction levels for their company. |
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| www.csia.com.au |
| CSIA is a professional, membership-based body dedicated to improving the standards of customer service both at an individual level and at a corporate level across Australian industry. It is also involved in the development of internationally accredited service and business management standards. |
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| www.icsa.com |
| Promotes the development and awareness of the customer service profession through networking, education and research. Activities, publications, case histories, merchandise and related links. |
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