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| Top web sites in Education and Training |
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| www.impactlearning.com |
| Skill-based training programs designed to change behavior and improve customer contact skills and related performance. |
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| www.telephonedoctor.com |
| Products and services designed to improve the way organizations communicate with customers. Offerings include videos, workshops and web-based training. |
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| www.customer-service.com |
| Description of services and seminars offered, online store, discussion forums, articles and tips, news and press releases, and free newsletter. |
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| www.customercarecoach.com |
| Customer care training program for managers. |
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| www.proedgeskills.com |
| Communication skills, customer service training, presentation skills seminars, keynotes, coaching, consulting, and articles to improve sales, service, and overall professionalism. |
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| www.customerfocusinc.com |
| On-site customer service training for service representatives. |
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| www.dionco.com |
| A retail consulting firm specializing in retail selling skills and customer service skills. |
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| www.customerserviceworks.com |
| Provides training programs and consulting services. Public workshops, newsletter and contact details. |
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| www.servicestrategies.com |
| Industry standards, certification, training and consulting solutions for customer service, technical support, field service and professional service organizations. |
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| www.expressionsofexcellence.com |
| Speaker, trainer and consultant Craig Harrison makes customer service fun and internalize customer service tenets. |
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